Returns & Exchanges
We want you and your pup to be 100% satisfied with your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure the products are free of dog hair and in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original bags, ensuring tags are attached and the fabric is clean and hair-free.
Print and Ship
Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, your refund or exchange credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing